Human Resource Management Mcqs

Page No. 6

What influences the bank employees’ attitude on work culture?


aEducational qualification

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bOwnership of bank

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cLocation of the branch

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dAll above

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View Answer All above

Knowledge management refers for critical issues of


aOrganisational adaptation

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bSurvival and competence against discontinuous environmental change

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cSynergistic combination of data and information processing capacity

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dAll above

✓


View Answer All above

Human due diligence means investigation of –


aManagement team / staff

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b Structure / issues / managerial capacity of a potential partner

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cBoth (a) + (b)

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dFinancial due diligence

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View Answer Both (a) + (b)

For Total Quality Management (TQM) the required qualities are:


aUnderstand customer’s current and future needs / leaders establish unity of purpose / involvement of people for organisation’s benefit

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b achievement of desired results when resources and activities are managed as a process and (a) above

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cMutually beneficial suppliers relationships enhances the ability to create value and (b) also

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dShould have a temporary objective of the organisation

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A team is evaluated on features like –


aCo-operation / confrontation avoiding / common objectives

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bOpenness of view and unwritten procedure systems

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cRegular review / appropriate leadership

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dAll above

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View Answer All above

Leadership is the –


aability to influence other people

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bability to create within people an urge to do

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cability to obtain willing co-operation of the followers

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dAll above

✓


View Answer All above

The primary goal of HRD is –


aTo increase productivity of workers / and organisational profitability

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b Improve workers’ skill and enhance motivation, to prevent obsolesces at all levels

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cprevent obsolescence and increase organisational profitability only

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dBoth (a) + (b)

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View Answer Both (a) + (b)

The role of HRD personnel is to –


adescription of entire process / analytical decomposition

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bidentification of HRD elements and resources

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cBoth (a) + (b)

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dAnalytical decomposition only

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View Answer Both (a) + (b)

Industrial action generally does not include


astrike

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block-out

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cdemonstration

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dBandh

✓


View Answer Bandh

Which form of participative management promotes “semi-autonomous work-groups”?


aquality of work life

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bquality circle

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cTQM

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dquality group

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View Answer TQM

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